RJR Worldwide Corp, doing business as RJR Worldwide (“RJR,” “we,” “us”), operates rjrworldwide.com. This Privacy Policy explains how we handle personal information in connection with our website and related business inquiries. Contact us at info@rjrworldwide.com or (757) 800-5703. Mailing address: 645 West 9th St, Unit 110, PMB 157, Los Angeles, CA 90015.
When you contact us or request a quotation, sample, sourcing assistance or technical documents, we collect the information you provide. This can include your name, company, email address, telephone number, business or delivery location, product interests, specifications, quantities, intended application, timing, packaging requirements and message contents. Please do not submit payment-card details, government identification numbers, health information or other sensitive personal information through inquiry forms.
Our website and service providers also process technical information needed to deliver and protect the website, such as IP address, browser and device information, request times, pages requested and security logs.
We use Google Analytics to understand website traffic and improve our website. It uses cookies or similar technologies to process information about visits, devices, interactions and traffic sources. We also use Google Search Console to assess search performance. We do not intentionally send inquiry form contents or directly identifying contact details to Google Analytics. Google processes information under its applicable terms and privacy policies. Where required, analytics operates only after your consent. You can manage optional tracking through the website’s privacy controls.
We use information to respond to inquiries; assess sourcing needs; prepare quotations; coordinate samples, product documentation and requested delivery; maintain business communications and records; operate, troubleshoot and protect our website; and comply with legal obligations. If we offer optional marketing communications, we provide an applicable unsubscribe or opt-out method. Making an inquiry does not automatically subscribe you to marketing.
We disclose information to personnel and service providers who support website hosting, form processing, communications, storage and security, as needed for those functions. Where necessary to address your request, we may disclose relevant information to suppliers, manufacturers and logistics partners. We seek to limit these disclosures to information needed for the request.
We may also disclose information when required by law, to protect legal rights or security, or as part of a business transaction subject to applicable safeguards. We do not sell personal information or share it for cross-context behavioral advertising.
Our website uses technologies necessary for its operation and security. Google Analytics uses optional analytics technologies to measure website usage. Optional analytics settings are available through our website privacy controls. You can also manage cookies through your browser. Blocking necessary cookies may affect website functions.
Our website does not respond to browser Do Not Track signals. Where applicable law requires it, we honor recognized opt-out preference signals, including Global Privacy Control. You may also contact us to exercise applicable privacy rights.
We retain information for as long as reasonably necessary for the purposes described in this policy, including handling active inquiries, fulfilling business relationships and meeting applicable recordkeeping or legal requirements. Inactive inquiry copies stored on the website are scheduled for deletion after 12 months. Email correspondence, transaction records and backups follow their applicable retention schedules.
We use reasonable administrative, technical and organizational measures designed to protect personal information. No system or transmission method is completely secure.
Contact info@rjrworldwide.com to request access to, correction of or deletion of personal information, or to raise a privacy concern. Depending on your location and applicable law, you may have additional rights, including rights to information, portability, restriction, objection or appeal. We will evaluate requests under applicable law, may verify identity and may retain information where legally permitted or required. You may unsubscribe from optional marketing without affecting communications necessary to handle an active request.
Where applicable law provides a right to appeal a privacy request decision, you may submit an appeal to info@rjrworldwide.com. We do not discriminate against individuals for exercising applicable privacy rights. You may also contact the relevant privacy regulator with a complaint.
RJR and the providers and business partners supporting your request may process information in countries other than your own. Applicable privacy protections may differ. Where required, we implement appropriate safeguards for international transfers.
This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information. External websites linked from our site have their own privacy practices.
We may update this policy and will identify the effective date of the updated version. Where applicable law requires additional notice or consent for a change, we will provide it.
